Zoom is buying cloud call center company


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After experiencing tremendous growth during the COVID-19 pandemic, Zoom made its first major acquisition, acquiring cloud contact center company Five9 for $14.7 billion. The move will allow Zoom to expand into up to $24 billion in call center technology, โปรโมชั่น slotxo

which will further diversify its products as employees return to the office after the pandemic.Five9 will become Zoom's operative when the deal closes. This will likely be in the first half of 2022.

We are constantly looking for ways to improve our platform, and adding Five9 is a natural fit to deliver more... value to our customers,” Zoom CEO Eric Yuan said in a statement.Five9 is a 20-year-old

company with 2,000 clients worldwide, including SalesForce and Under Armor, and processes more than 7 billion call minutes per year. The partnership will give Five9 business customers access to Zoom products such as the multi-platform Zoom Phone app.